televantage
Downloads:
- Call Center.pdf
- 2.53 MB
- Overview.pdf
- 1.13 MB
- Small Office.pdf
- 0.08 MB
- Spec Sheet 6.pdf
- 0.15 MB
- White Pages Fault Tolerance.pdf
- 1.57 MB
- White Pages Open Systems Approach.pdf
- 1.57 MB
- White Pages Trans-Corp Phone System.pdf
- 0.54 MB
Brief description of TeleVantage:
TeleVantage is a phone system that uses industry-standard interfaces and runs on commercial, off-the-shelf hardware. It delivers unprecedented communications capabilities to medium-sized businesses, branch offices and call centers. The flexible software feature set makes it easy to customize and administer, allowing businesses to improve customer service and enhance productivity. Built on industry standards and supported by world-class Intel© technologies, TeleVantage eliminates the need for proprietary hardware, enabling it to grow and evolve as business needs change while maintaining a low cost of ownership.
Key Benefits of TeleVantage:
- Manage calls with a point-and-click interface
- Simplify communication across multiple locations
- Avoid lost or dropped calls
- Reduce administrative expenses
- Never miss an important call
- Distribute incoming calls intelligently and fairly
- Integrate with Customer Relationship Management systems
- Quick and easy conference calling
- Record and archive calls without expensive add-on equipment
- Provide instant response 24 hours a day
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